Frequently Asked Questions about original art purchases
Frequently Asked Questions
What is your shipping Policy?
Free shipping for US ground and please contact me for international shipping fees. Thank you
All original Art work is shipped from my studio. My staff will take care to pack your item as carefully as possible. Typically you'll receive your artwork with in a two week window of time.. Your shipping rates depend on how big,heavy and where you're located. This is calculated automatically as you go through the buying process and is clearly shown.
Prints - If you ordered a print please see the FAQ's for the Graphik Dimensions located at the top of this page. They will be filling all my print type orders and their rates and shipping are different than from the originals that you'll be getting directly from me.
What is your Policy on Returns/Exchanges/Refunds?
Our policy here at [Dave Jeffers Artist], we want to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please contact us here [ Contact] and include your order number and a brief description of what’s going on. Someone from our office will contact you to see how we can help.
There’s a 15% restocking fee that is applied for any order canceled.
How can I keep up with your new work?
Your following will want to keep up with your new work. We recommend including social media links and getting them to sign up for your newsletter.
We would love for you to be the first to know about any new work! An easy way to stay in the loop is by check out our social media platforms below.
Instagram: click here
Facebook: click here